Overview

Why hasn't my account activated after registering with email?

Your account stays inactive until you click the verification link. Check spam, and request a new link from the sign-up page if it’s expired.

Do I need a password if I sign up with Google?

Google handles authentication, so there’s no separate Onbbits password.

How long does Meta take to approve my WhatsApp Business Account?

It varies. Most accounts are approved automatically, but Business Verification can take longer if Meta needs to review your details manually.

Can I use an existing WhatsApp Business Account instead of creating a new one?

Yes. During Embedded Signup, select your existing WABA instead of creating a new one.

Can I change my WhatsApp Business Display Name later?

Yes, but changes are managed through Meta Business Suite, not Onbbits.

Our support team is ready to assist you.