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A WhatsApp Form lets a customer fill out a proper form — with text fields, drop-downs, and multiple-choice questions, without ever leaving their WhatsApp chat. Instead of asking questions one at a time, you send a single form and collect everything in a single submission.
In Onbbits, you build a Form using a screen-and-field editor: give it a name, add one or more screens, and drop in the elements you need, like headings, body text, and input fields like Short Answer, Long Answer, Dropdown, Single Choice, and Multiple Choice.
A few examples of how businesses use WhatsApp Forms:
A Form moves through three possible statuses: Draft while you’re building it, Submitted once it’s been sent to Meta and is live, and Cancelled if it’s manually cancelled. Only Submitted forms can collect entries from customers.
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