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Messaging someone on WhatsApp requires their consent first. Onbbits tracks this through opt-in and opt-out status, so you stay compliant automatically
WhatsApp requires businesses to get consent before sending messages, especially broadcasts. Meta accepts any method of obtaining consent, as long as it’s genuine and the person gave you their number specifically to hear from your business.
Onbbits tracks this by watching for specific keywords in the messages a customer sends you. By default, a customer sending Start or Opt In opts them in, and sending STOP, Opt Out, or OUT opts them out. Once set up, this happens automatically — no manual work from you.
Once a contact opts out, Onbbits automatically keeps them out of your broadcast campaigns, so your next campaign skips them on its own. Direct conversations still work as normal, though. You can still:
Our support team is ready to assist you.
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